Frequently Asked Questions
Everything you need to know about bringing the rustic charm of Country Living Marketplace into your home.
What is the typical shipping timeframe for furniture and oversized decor?
Standard decor items typically ship within 3-5 business days. For handcrafted furniture and oversized items, please allow 2-4 weeks for delivery as these often require specialized freight handling to ensure they arrive safely at your doorstep.
Do you offer a return policy for home goods?
Yes, we want you to love your purchase. We offer a 30-day return policy for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
Are your wooden products sustainably sourced?
At Country Living Marketplace, we prioritize sustainability. The majority of our wooden furniture and kitchenware is crafted from reclaimed timber or certified sustainably harvested wood to ensure a low environmental impact.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to our carrier's website so you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For larger furniture investments, we also offer flexible financing options through Klarna and Affirm at checkout.
What should I do if my item arrives damaged?
Please inspect your package upon arrival. If an item is damaged during transit, contact our customer support team within 48 hours of delivery with photos of the damage and your order number, and we will arrange a replacement or refund immediately.